Terms of Service

This website is operated by Pulsanora. Throughout the site, the terms “we”, “us” and “our” refer to Pulsanora. Pulsanora offers this website, including all information, tools and services available through this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the website, including, without limitation, browsers, customers, merchants, vendors and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service.

If you do not agree to all of the terms and conditions contained in this agreement, you may not access the website or use any Services.

Any new features, products, services or tools added to the current store shall also be subject to these Terms of Service.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this website.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction while using the Service.

You must not transmit worms, viruses, malware or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding credit card information, may be transferred across various networks and may undergo changes necessary to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided without our express written permission.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is inaccurate, incomplete or not current.

The material on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or current sources of information.

Any reliance on material provided on this website is at your own risk.

We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information unless required by applicable law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website.

These products or services may have limited quantities and may only be returned or exchanged in accordance with our Refund and Return Policy.

We make every reasonable effort to display the colors, images, dimensions and appearance of our products as accurately as possible. However, we cannot guarantee that the display on your device will accurately reflect the actual product.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services offered.

All product descriptions, pricing and availability are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

Any offer for a product or service made on this website is void where prohibited.

We do not warrant that the quality of products, services, information or other materials purchased or obtained by you will always meet your individual expectations.

For hygiene and safety reasons, products intended for direct contact with the body, skin or feet must meet the return conditions stated in our Refund and Return Policy.

Products that show signs of wear, use, stretching, residue or direct contact with skin may not be eligible for return or refund where permitted by applicable law.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.

We may, at our discretion and where legally permitted, limit or cancel quantities purchased per person, household or order.

These restrictions may include orders placed under the same customer account, credit card, billing address or shipping address.

If we modify or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided when the order was placed.

We reserve the right to limit or prohibit orders that appear, in our reasonable judgment, to be placed by unauthorized dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account information where necessary so that we can complete transactions and contact you as needed.

For additional information, please review our Refund and Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we do not monitor and have no control or input.

You acknowledge and agree that access to such tools may be provided “as is” and “as available” without warranties, representations or conditions of any kind.

Any use of optional third-party tools is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms under which such third-party tools are provided.

We may also offer new services and/or features through the website in the future. Such new features and services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available through our Service may include materials or services provided by third parties.

Third-party links on this website may direct you to websites that are not affiliated with Pulsanora.

We are not responsible for examining or evaluating the content, accuracy, policies or practices of third-party websites.

We do not warrant and shall not be responsible for third-party materials, products, websites or services.

We are not liable for harm or damages related to purchases or use of goods, services, resources, content or other transactions made in connection with third-party websites.

Please carefully review the third party's policies and practices before engaging in any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us comments, feedback, creative ideas, suggestions, proposals, plans or other materials, whether online, by email or otherwise, you agree that we may, where permitted by law, use such submissions for business and marketing purposes.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable or in violation of intellectual property rights or these Terms.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other proprietary rights.

You further agree that your comments will not contain unlawful, abusive or obscene material, computer viruses, malware or other harmful code.

You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties regarding the origin of any comments.

You are responsible for the accuracy and legality of comments you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for more information about how Pulsanora collects, uses and protects personal information.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or product availability.

We reserve the right to correct errors, inaccuracies or omissions and to update information where necessary.

Where permitted by applicable law, we may also cancel an order if information relating to that order was materially inaccurate at the time the order was placed.

We undertake no obligation to update, amend or clarify information except as required by applicable law.

Returns and refunds remain subject to our Refund and Return Policy.

SECTION 12 – PROHIBITED USES

You are prohibited from using the website or its content:

• For any unlawful purpose.

• To solicit others to perform or participate in unlawful acts.

• To violate international, federal, provincial, state or local laws or regulations.

• To infringe upon our intellectual property rights or those of others.

• To harass, abuse, insult, harm, defame, slander, intimidate or unlawfully discriminate.

• To submit false or misleading information.

• To upload or transmit viruses, malware or other malicious code.

• To collect or track personal information of others without authorization.

• To spam, phish, scrape, crawl or otherwise misuse the website.

• For obscene or unlawful purposes.

• To interfere with or circumvent security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our Service will always be uninterrupted, timely, secure or error-free.

We do not warrant that results obtained through use of the Service will always be accurate or reliable.

We may occasionally suspend, modify or discontinue parts of the Service.

To the fullest extent permitted by applicable law, the Service and products provided through the website are offered subject to the warranties and consumer protections required by law.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable consumer protection laws.

To the fullest extent permitted by applicable law, Pulsanora and its directors, officers, employees, affiliates, contractors, suppliers and service providers shall not be liable for indirect, incidental, special or consequential damages arising from use of the Service or products purchased through the Service.

Where certain jurisdictions do not allow exclusions or limitations of liability, our liability shall be limited only to the maximum extent permitted by applicable law.

SECTION 14 – INDEMNIFICATION

You agree, to the extent permitted by applicable law, to indemnify and hold harmless Pulsanora and our affiliates, partners, officers, directors, employees, contractors, licensors, service providers and suppliers from claims or demands arising from your breach of these Terms of Service, violation of applicable law or infringement of third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

Any unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before termination shall survive termination where applicable.

These Terms remain effective unless and until terminated by either you or us.

You may stop using our Services at any time.

If we reasonably determine that you have failed to comply with these Terms, we may terminate or suspend your access to the Service where permitted by applicable law.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with policies or operating rules posted by us on the website, constitute the entire agreement between you and Pulsanora regarding use of the Service.

They supersede prior or contemporaneous agreements, communications and proposals relating to the Service.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed and interpreted in accordance with the laws of Slovenia, subject to any mandatory consumer protection laws that may apply based on the customer's place of residence.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service on this page at any time.

We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.

Your continued use of or access to the website after changes are posted constitutes acceptance of the updated Terms, where permitted by applicable law.

SECTION 20 – RETURN INSPECTION & HYGIENE POLICY

To protect customer safety and ensure hygienic handling of products, Pulsanora maintains return inspection standards in accordance with our Refund and Return Policy.

1. Products must satisfy all eligibility requirements stated in our Refund and Return Policy.

2. Returned items may undergo a quality and hygiene inspection upon arrival.

3. Products showing signs of wear, use, stretching, residue, damage or hygiene concerns may be refused where permitted by applicable law.

4. If a return does not meet the applicable requirements, the customer will be notified.

5. Return shipping costs are handled in accordance with our Refund and Return Policy.

6. Approved refunds will be processed according to the timeframe specified in our Refund and Return Policy.

These measures help maintain product quality, hygiene and safety for our customers.

CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

info@pulsanora.com